BYD India has initiated a voluntary battery replacement program for its Seal electric sedan following concerns over potential high-voltage battery defects. The Chinese automaker is requesting all Seal owners across India to schedule diagnostic checks at authorized service facilities.
Which Models Are Affected?
The battery replacement initiative is exclusive to the BYD Seal and impacts:
- All trim levels (Dynamic, Premium, and Performance)
- Both battery configurations (61.44kWh and 82.56kWh)
- Every unit currently operating in India
Other BYD models available in the Indian market remain unaffected by this program.
Understanding the Battery Concern
Technical investigations have identified potential defects in individual cells within the Seal’s Blade battery pack. While BYD has not disclosed the total number of vehicles involved, the company is taking proactive measures to address the situation before any safety incidents occur.
How the Replacement Process Works
BYD Seal owners should follow these steps:
Schedule an Appointment: Contact your nearest authorized BYD service center, with weekday appointments (Monday-Friday) recommended for faster processing.
Diagnostic Testing: Service technicians will conduct comprehensive On-Board Diagnostics (OBD) scans to identify any cellular irregularities within the battery pack.
Free Replacement: Vehicles showing battery cell defects will receive complete battery pack replacements at no charge to the owner.
Pickup Service Available: For customers unable to drive their vehicles to service centers, BYD will arrange complimentary pickup and delivery through authorized personnel.
Expected Turnaround Time
According to service center representatives, the battery replacement procedure is designed for efficiency. Most customers can expect same-day service completion and vehicle return, minimizing inconvenience.
BYD Seal Specifications
The electric sedan is currently available in three variants:
- Dynamic (Standard Range): 61.44kWh battery, 510 km range
- Premium (Extended Range): 82.56kWh battery, 650 km range
- Performance (AWD): 82.56kWh battery with all-wheel drive
Pricing ranges from ₹43.41 lakh to ₹56.23 lakh (on-road).
Customer Response
Several Seal owners have confirmed receiving recall notifications through official channels and social media platforms. BYD’s transparent communication approach and hassle-free replacement process have been noted by early participants in the program.
What Should Owners Do?
If you own a BYD Seal, contact your nearest authorized service center immediately to schedule your diagnostic appointment. Do not delay this inspection, as battery safety is paramount for electric vehicle operation.
This proactive recall demonstrates BYD’s commitment to customer safety and product quality standards in the competitive Indian electric vehicle market.
Read More:
